Crafting a Winning Mission Statement: Purpose, Values, and Vision

400 Comments / Business Planning and Strategic Management Tips by Melkisedeck Shine

Developing a Powerful Mission Statement: Defining Your Business Purpose

A compelling mission statement is the cornerstone of any thriving enterprise, acting as a guiding star, illuminating the path towards success. It’s more than just a tagline; it’s a comprehensive declaration of your company’s purpose, values, and aspirations. Crafting an effective mission statement demands meticulous consideration, as it profoundly influences every facet of your business. This article will guide you through the process, enabling you to define your purpose with clarity and precision.

Understanding the Essence of a Mission Statement

At its core, a mission statement provides a concise and impactful summary of your company’s reason for being. It articulates your core values, long-term goals, and the unique aspects that set you apart from competitors. A well-crafted mission statement serves as a compass, guiding decision-making and ensuring alignment across all business functions. Furthermore, it inspires both employees and customers, fostering a shared sense of purpose and collective drive.

Crafting Your Mission Statement: A Step-by-Step Guide

Developing a truly effective mission statement requires a systematic approach. Let’s break down the key steps:

1. Identifying Your Core Values and Goals

Begin by introspecting on the fundamental principles that govern your business. What beliefs are non-negotiable? What are your long-term ambitions? Consider the impact you wish to have on your industry, your community, and the world. For instance, a sustainable fashion brand might prioritize ethical sourcing, environmental consciousness, and fair labor practices. Clearly defining these values forms the bedrock of your mission statement.

2. Defining Your Ideal Customer

Thoroughly understanding your target audience is paramount. Consider their needs, preferences, and aspirations. What problems do they face? What solutions are they seeking? A deep understanding of your customer base will enable you to craft a mission statement that resonates directly with their needs and desires. For example, a mission statement targeting health-conscious individuals would emphasize well-being and promoting healthy lifestyles.

3. Showcasing Your Unique Selling Proposition (USP)

What distinguishes your business from the multitude of competitors? Identify your unique selling propositions—the elements that make your offering truly exceptional. Is it innovative technology, superior customer service, or an unwavering commitment to social responsibility? Highlighting these differentiators in your mission statement creates a compelling narrative and establishes a clear competitive advantage.

4. Prioritizing Conciseness and Memorability

Brevity is key. Aim for a mission statement that is succinct, memorable, and impactful. Avoid verbose language; instead, focus on conveying the essence of your business in a few powerful sentences. Consider iconic examples like Nike’s “To bring inspiration and innovation to every athlete in the world,” a statement that perfectly captures their brand essence.

5. Ensuring Timelessness and Scalability

Your mission statement should possess longevity, remaining relevant as your business grows and evolves. Avoid mentioning specific products or services that may become obsolete. Instead, focus on timeless values and core principles that will endure. This adaptability ensures the continued relevance of your mission statement throughout your company’s journey.

6. Inspiring and Motivating Your Team

A truly effective mission statement serves as a powerful motivator for your employees. It aligns their efforts with the company’s overall purpose, fostering a sense of shared vision and collective responsibility. Incorporate language that inspires and empowers your team, creating a positive work environment and igniting a passion for the company’s mission.

7. Communicating with Unwavering Clarity

Clarity is crucial. Your mission statement should be readily understood by all stakeholders, both internal and external. Avoid jargon and complex terminology; instead, opt for simple, direct language that resonates with everyone. Ensure your message is easily grasped, preventing any misinterpretations or confusion.

Illustrative Examples: Mission Statements in Action

Analyzing successful mission statements from established companies provides valuable insights. Starbucks’ mission, “To inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time,” eloquently demonstrates their dedication to community engagement and customer experience. Similarly, Tesla’s mission, “To accelerate the world’s transition to sustainable energy,” boldly showcases their commitment to innovation and environmental responsibility.

Expert Advice: Tips for Crafting Your Mission Statement

Collaborative Creation: Involve your team in the development process to ensure buy-in and shared understanding.
Action-Oriented Language: Employ verbs that convey purpose and a proactive approach.
Iterative Refinement: Gather feedback from stakeholders and revise your statement as needed.
Regular Review: Periodically revisit and refine your mission statement to ensure ongoing relevance.

In conclusion, a meticulously crafted mission statement is the bedrock of a successful enterprise. It guides strategic decision-making, inspires employees, and resonates with customers. Invest the time and effort necessary to define your purpose clearly, creating a mission statement that not only sets you apart but also propels your business towards lasting success.

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Setting Financial Goals for Business Growth

100 Comments / Financial Management Tips for Your Business, By Melkisedeck Leon county

Setting Financial Goals for Business Growth 💰💼

As a business owner or entrepreneur, setting financial goals is essential for the growth and success of your venture. By establishing clear objectives, you can align your efforts and resources towards achieving them. In this article, we will explore 15 points on how to set financial goals for business growth and provide you with valuable insights, practical examples, and professional advice. So, let’s dive in! 🏊‍♀️

1️⃣ Understand your business’s current financial situation: Before setting goals, it’s crucial to have a comprehensive understanding of your current financial standing. Analyze your revenues, expenses, cash flow, and profitability to determine where your business stands financially.

2️⃣ Define specific financial goals: Setting vague goals like "increase revenue" or "reduce expenses" won’t be helpful. Instead, be specific about what you want to achieve, such as increasing revenue by 20% or reducing expenses by $10,000.

3️⃣ Make your goals measurable: Ensure your financial goals are measurable so that you can track your progress. Quantify your objectives in terms of percentages, monetary values, or other relevant metrics.

4️⃣ Set realistic and achievable goals: While it’s important to aim high, it’s equally essential to set goals that are attainable within a given timeframe. Consider your business’s resources, market conditions, and industry benchmarks when establishing your goals.

5️⃣ Establish a timeline: Determine a timeline for achieving your financial goals. Setting deadlines creates a sense of urgency and helps you stay focused and motivated.

6️⃣ Break down your goals into milestones: Breaking your financial goals into smaller, manageable milestones can make them less overwhelming. Celebrate the achievement of each milestone to maintain momentum and morale.

7️⃣ Consider both short-term and long-term goals: While short-term goals are important for immediate progress, don’t neglect the long-term vision for your business. Striking a balance between short-term wins and long-term growth is crucial for sustained success.

8️⃣ Align financial goals with your overall business strategy: Your financial goals should be aligned with your broader business strategy. For example, if your strategy involves expanding into new markets, your financial goals might include increasing sales in those markets.

9️⃣ Seek professional advice: Consult with a financial advisor or accountant who specializes in business finance. They can provide valuable insights and guidance based on their expertise and experience.

🔟 Monitor progress regularly: Set up a system to regularly monitor your progress towards your financial goals. Use financial metrics and key performance indicators (KPIs) to track how well you are doing and make adjustments if needed.

1️⃣1️⃣ Stay adaptable and flexible: As you work towards your goals, be prepared to adapt and adjust your strategies based on changing circumstances. The business landscape is dynamic, and being flexible can help you navigate unexpected challenges.

1️⃣2️⃣ Celebrate milestones and successes: Acknowledge and celebrate your achievements along the way. Recognizing milestones and successes not only boosts morale but also motivates you and your team to keep pushing towards your financial goals.

1️⃣3️⃣ Learn from setbacks: Setbacks are inevitable in business, but they can also provide valuable learning opportunities. Analyze what went wrong, identify areas for improvement, and make adjustments to get back on track towards your financial goals.

1️⃣4️⃣ Review and revise your goals periodically: Your business and the external environment are likely to change over time. Regularly review and revise your financial goals to ensure they remain relevant and aligned with your business’s evolving needs.

1️⃣5️⃣ Seek feedback and opinions: Don’t hesitate to seek feedback and opinions from your team, mentors, or other business professionals. Their different perspectives can offer fresh insights and help you refine your financial goals for optimal growth.

Setting financial goals for business growth is both an art and a science. By following these 15 points, you can establish clear and achievable objectives that will guide your business towards success. Remember, financial goals are not set in stone. Be adaptable, monitor your progress, and adjust your strategies as necessary. Now, it’s your turn! Have you set financial goals for your business? What challenges have you faced? Share your thoughts and experiences with us below! 💬💡

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The Role of Mentoring in Leadership Development

100 Comments / Mastering Leadership and Human Resources Management, By Melkisedeck Leon

The Role of Mentoring in Leadership Development 🤝🌟

Introduction:
Leadership development is an essential aspect of any successful organization. It not only helps in grooming future leaders but also empowers individuals to reach their full potential. In this journey, mentoring plays a crucial role in guiding and supporting aspiring leaders. 🌠
Building Confidence and Self-Esteem:
Mentoring provides a safe and supportive environment for individuals to explore their strengths and weaknesses. By receiving constructive feedback and guidance from experienced mentors, aspiring leaders can build their confidence and self-esteem, enabling them to take on more significant challenges. 🗣️💪
Enhancing Skill Development:
Mentoring allows individuals to acquire valuable skills and knowledge from experienced leaders. Through one-on-one interactions and personalized guidance, mentees can develop specific leadership skills such as communication, decision-making, and problem-solving. This hands-on training accelerates their growth and prepares them for future leadership roles. 💼📚
Fostering Networking and Collaboration:
Mentoring relationships often extend beyond the confines of the mentoring sessions themselves. Mentors open doors for their mentees by introducing them to their professional network, providing opportunities for collaboration, and facilitating connections within the industry. These connections become invaluable resources for mentees throughout their careers. 🤝🌐
Nurturing Emotional Intelligence:
Leadership is not just about technical skills; emotional intelligence plays a vital role in effectively leading teams and managing relationships. Mentoring provides a safe space for mentees to develop self-awareness, empathy, and emotional regulation, enabling them to become empathetic leaders who can inspire and motivate others. 😌💓
Encouraging Diversity and Inclusion:
In a mentoring relationship, diverse perspectives are embraced and celebrated. Mentors from different backgrounds and experiences can provide invaluable insights and broaden the mentees’ horizons. This exposure to diversity fosters a culture of inclusivity, promoting creativity, innovation, and a broader understanding of different perspectives. 🌍🤝
Creating a Succession Plan:
Mentoring plays a pivotal role in succession planning within organizations. By identifying and nurturing potential leaders through mentoring programs, companies ensure a smooth transition of leadership positions. Mentoring allows organizations to groom individuals who already understand the company’s culture, values, and strategic goals. 🏢🎯
Inspiring Ethical Leadership:
Mentoring relationships often revolve around the transfer of not only technical skills but also ethical values. Mentors help their mentees understand the importance of integrity, accountability, and ethical decision-making. This guidance reinforces the development of leaders who prioritize ethical practices, contributing to a positive workplace culture. 💼🙌
Encouraging Continuous Learning:
Leadership is a continuous learning journey. Mentoring nurtures a growth mindset within mentees, encouraging them to seek out new knowledge and expand their skill set. Mentors serve as role models for lifelong learning and provide guidance on relevant resources, training programs, and industry trends. 📚🌱
Addressing Leadership Challenges:
Mentoring provides a platform for mentees to discuss and seek advice on specific leadership challenges they may face. Mentors offer valuable insights based on their own experiences, helping mentees navigate complex situations, make informed decisions, and overcome obstacles. 🗣️🚀
Promoting Work-Life Balance:
Balancing personal and professional commitments is a challenge faced by many leaders. Mentoring relationships often touch upon this aspect, allowing mentees to seek advice on managing their time effectively, setting priorities, and maintaining a healthy work-life balance. Mentors share their own strategies, providing practical guidance tailored to the mentees’ needs. ⚖️⏰
Encouraging Innovation and Risk-Taking:
Mentoring relationships serve as a catalyst for innovation and risk-taking. Mentors inspire mentees to think outside the box, challenge the status quo, and embrace calculated risks. By sharing their own experiences of overcoming challenges and embracing innovation, mentors empower mentees to step out of their comfort zones and pursue innovative approaches. 💡🚀
Providing a Support System:
Leadership can be lonely, and having a support system is crucial for leaders to thrive. Mentoring provides a safe and confidential space for mentees to share their concerns, seek advice, and gain perspective. Mentors offer emotional support, encouragement, and guidance, ensuring that mentees feel supported throughout their leadership journey. 🤝🤗
Instilling a Culture of Continuous Improvement:
Through mentoring, a culture of continuous improvement is fostered within organizations. Mentees are encouraged to reflect on their strengths and areas for development, setting goals for improvement. Mentors provide ongoing feedback, helping mentees track their progress and make adjustments along the way. This focus on continuous improvement benefits both the mentees and the organization as a whole. 🌟📈
Conclusion:
Mentoring plays a vital role in leadership development by providing guidance, support, and inspiration to aspiring leaders. Its impact extends beyond the mentees themselves, benefiting the organization as a whole by nurturing a pipeline of talented leaders. As a business and entrepreneurship expert, I highly encourage organizations to prioritize mentoring as an integral part of their leadership development programs. Have you ever experienced the positive impact of mentoring in your leadership journey? Share your thoughts and experiences! 🌟🌈

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Customer Lifetime Value: Maximizing the Worth of Each Customer

110 Comments / Sales and Marketing Tips for Your Business, By Melkisedeck Shine

Customer Lifetime Value: Maximizing the Worth of Each Customer

As a business owner or entrepreneur, you know that the success of your venture relies heavily on the sales and marketing strategies you implement. One key aspect that often gets overlooked is the concept of Customer Lifetime Value (CLV). This metric quantifies the worth of each customer over their entire relationship with your business. By understanding and maximizing CLV, you can significantly boost your bottom line and ensure long-term success. So, let’s dive into this exciting topic and explore how you can make the most out of every customer!

The Power of Customer Lifetime Value 🚀
Understanding CLV is essential for any business aiming to achieve sustainable growth. It enables you to shift your focus from short-term gains to building lasting relationships with your customers. By recognizing the true value each customer brings, you gain the ability to allocate resources effectively and design personalized marketing campaigns.
Calculating Customer Lifetime Value 📊
To compute CLV, you need to consider several factors such as average purchase value, frequency of purchases, average customer lifespan, and customer acquisition costs. By crunching these numbers, you can determine the monetary value of each customer, allowing you to prioritize your efforts accordingly.
Case Study: The Coffee Shop ☕️
Let’s take a hypothetical coffee shop as an example. If their average customer spends $5 per visit and frequents the shop twice a week, their annual revenue per customer would be around $520. If the average customer lifespan is five years, the CLV for this coffee shop would be $2,600. Armed with this knowledge, the coffee shop can now make informed decisions on customer acquisition and retention strategies.
Strategies for Maximizing CLV 💰
a) Personalized Marketing: By tailoring your marketing efforts to individual customers, you can enhance their experience and strengthen their loyalty. Utilize data analytics to understand their preferences and offer targeted promotions or rewards.
b) Upselling and Cross-selling: Encourage customers to upgrade their purchases or buy complementary products or services. This technique not only boosts revenue per transaction but also increases the chances of repeat purchases.
c) Exceptional Customer Service: Delivering outstanding customer service goes a long way in building customer loyalty. By providing prompt support, resolving issues, and going the extra mile, you enhance the overall customer experience and increase the likelihood of repeat business.
Case Study: The Online Retailer 🛍️
Imagine an online retailer selling clothing. By tracking customer behavior, they identify that customers who purchase a certain brand of jeans tend to buy matching tops as well. Armed with this insight, the retailer can create targeted marketing campaigns and product bundles to encourage cross-selling, ultimately increasing the CLV of each customer.
Building Long-Term Relationships 🤝
Instead of solely focusing on acquiring new customers, nurturing your existing ones is equally crucial. By implementing customer retention strategies, such as loyalty programs or personalized follow-ups, you can foster long-term relationships that result in higher CLV.
Case Study: The Gym 🏋️‍♀️
Consider a gym that offers a free personal training session to new members. This gesture not only showcases their commitment to helping customers achieve their fitness goals but also helps establish a bond. By ensuring each member feels valued and supported, the gym can increase customer retention and, ultimately, CLV.
Continuous Improvement and Adaptation 🔄
As your business evolves, so do your customers’ needs and expectations. It’s essential to stay on top of industry trends, conduct regular customer satisfaction surveys, and actively seek feedback. By continuously improving and adapting your products or services, you can maintain customer loyalty and maximize CLV.
Case Study: The Tech Company 📱
Take a tech company that releases regular software updates based on customer feedback. By actively addressing pain points and adding new features, they not only keep their existing customers satisfied but also attract new ones. This approach ensures a high CLV and positions them as a leader in their industry.
The Bottom Line 💼
Customer Lifetime Value is an invaluable metric for any business striving for long-term success. By understanding the worth of each customer and implementing strategies to maximize CLV, you can optimize your sales and marketing efforts, foster loyalty, and ultimately boost your profitability.

Now that we’ve explored the importance of CLV and provided practical examples and strategies, we’d love to hear your thoughts! What do you consider the most effective way to maximize CLV in your business? Share your insights in the comments below!

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15 Proven Strategies to Build a Thriving Subscription Box Business

100 Comments / Business and Entrepreneurship Secrets by Melkisedeck Leon Shine

15 Proven Strategies for Cultivating a Thriving Subscription-Based Enterprise

The subscription business model has fundamentally reshaped numerous industries, offering a reliable mechanism for generating predictable revenue streams and cultivating enduring customer relationships. This comprehensive guide details fifteen actionable strategies for establishing and maintaining a profitable subscription-based business, irrespective of whether it’s a nascent venture or a transformation of an existing one. We will explore core concepts such as market segmentation, value proposition design, customer relationship management (CRM), and data-driven decision-making, demonstrating their practical application within the context of real-world subscription businesses. Key concepts will include market segmentation (dividing a broad consumer or business market, into sub-groups of consumers based on some type of shared characteristics), Value Proposition Canvas (a tool that helps businesses align their offerings with customer needs), Blue Ocean Strategy (a framework for creating uncontested market space and making the competition irrelevant), Lean Startup Methodology (a framework for developing businesses and products), and Customer Lifetime Value (CLTV) (a prediction of the net profit attributed to the entire future relationship with a customer).

1. Defining and Communicating a Compelling Value Proposition: A successful subscription service must deliver significant value exceeding its cost. Articulate clearly your unique selling proposition (USP) – the differentiating factor that sets your offering apart from competitors. Utilize the Blue Ocean Strategy to identify uncharted market segments and craft a value proposition that resonates deeply with your target demographic. This value proposition should be prominently showcased across all marketing and communication materials. The Value Proposition Canvas can be used to ensure that your value proposition aligns with customer needs and pain points.

2. Comprehensive Market Segmentation and Target Audience Analysis: Before developing your subscription offering, conduct exhaustive market research to identify your ideal customer profile (ICP). Utilize techniques such as demographic and psychographic segmentation to generate detailed buyer personas. This in-depth understanding of customer needs, preferences, pain points, and digital behavior will inform every aspect of your business, from product development and pricing strategies to marketing and customer service initiatives. Employing frameworks like the Value Proposition Canvas aids in aligning your offerings with specific customer needs.

3. Strategic Pricing and Tiered Subscription Models: Optimize market penetration and revenue by implementing a tiered subscription model catering to diverse customer requirements and budgetary constraints. This approach empowers customers to choose the plan that aligns best with their usage patterns and financial capabilities, effectively increasing potential customer acquisition and revenue generation. Price optimization techniques ensure profitability across all tiers.

4. Strategic Onboarding with Free Trials and Demos: Mitigate customer risk and boost conversion rates by offering free trials or demos. This allows prospective customers to experience firsthand the value of your subscription before committing. A well-structured onboarding process is crucial for maximizing this strategy’s efficacy. This directly applies the principle of reducing friction in the customer journey.

5. Optimizing Payment Processes for Enhanced Accessibility: Provide multiple payment options (monthly, quarterly, annual) to accommodate diverse budgetary preferences and enhance accessibility. Flexible payment gateways and secure transaction processing are essential for maximizing conversion and minimizing friction. This improves customer experience and reduces barriers to entry.

6. Brand Building and Exceptional Customer Service: Develop a robust brand identity that resonates powerfully with your target audience. Deliver prompt, efficient, and helpful customer support across multiple channels to foster trust and loyalty. Exceptional service is crucial for cultivating a positive brand reputation and reducing churn.

7. Prioritizing User Experience (UX) Design: Invest in a user-friendly platform that streamlines the entire subscription lifecycle, from initial signup to cancellation. A seamless user experience is paramount for customer satisfaction and retention. Applying UX best practices ensures a positive customer journey. This is crucial for improving customer retention and reducing churn.

8. Strategic Social Media Marketing and Influencer Engagement: Leverage social media platforms to connect with your target audience, share valuable content, and execute targeted advertising campaigns. Collaborate with influencers to broaden your reach and attract new subscribers. A well-defined social media strategy is pivotal for successful customer acquisition.

9. Loyalty Programs and Reward Systems: Demonstrate appreciation for loyal subscribers by implementing a loyalty program featuring exclusive perks and rewards. This strengthens customer relationships and incentivizes continued subscription. Gamification techniques can boost the effectiveness of loyalty programs. This enhances customer retention and increases Customer Lifetime Value (CLTV).

10. Continuous Innovation and Product Development: Regularly introduce new features, content, or improvements to maintain customer engagement and prevent stagnation. Continuous innovation is vital for maintaining competitiveness and appealing to evolving customer needs. This helps to reduce churn and increase CLTV.

11. Strategic Partnerships and Collaborative Marketing: Partner with complementary businesses or influencers to reach new customer segments and improve brand visibility. Strategic alliances benefit all parties involved, expanding market reach and generating synergistic growth. This leverages network effects to expand reach and influence.

12. Data-Driven Decision Making and KPI Monitoring: Continuously monitor and analyze key performance indicators (KPIs) such as customer acquisition cost (CAC), churn rate, customer lifetime value (CLTV), and monthly recurring revenue (MRR). Data-driven insights inform strategic decisions, optimizing your subscription business for sustainable growth. A robust analytics dashboard is crucial for informed decision-making. This allows for iterative improvements based on real-time data analysis.

13. Cultivating a Strong Customer Community: Foster a sense of belonging and loyalty among subscribers by creating a vibrant community. Utilize strategies such as email marketing, exclusive online forums, webinars, and social media engagement to encourage interaction and build relationships. Community building directly impacts customer retention and reduces churn rates. Applying principles of community management will foster a thriving environment. This fosters brand loyalty and advocacy.

14. Personalized Customer Experiences through Data-Driven Personalization: Leverage data analytics to personalize the subscriber journey. Employing techniques such as predictive analytics and AI-powered recommendation engines can significantly enhance customer engagement. This personalized approach significantly improves customer retention and satisfaction, increasing lifetime value. This improves customer satisfaction and increases CLTV.

15. Continuous Improvement through Data Analytics and Feedback Mechanisms: The subscription market is highly dynamic. Implement a robust system for gathering and analyzing customer feedback, tracking key performance indicators (KPIs), and iteratively adjusting your offerings. This continuous improvement cycle is critical for maintaining customer satisfaction and remaining competitive. Employing the Lean Startup methodology facilitates rapid iteration and adaptation. This allows for agility and responsiveness to market changes.

Conclusions and Recommendations: Establishing a successful subscription business necessitates a holistic approach, integrating market research, customer relationship management, and data-driven decision-making. The aforementioned strategies provide a comprehensive framework for building and sustaining a thriving subscription model. Future research should investigate the evolving subscription services landscape, focusing on emerging technologies and shifting customer preferences. A sustained emphasis on innovation, customer experience, and data-driven optimization will ensure long-term success within this dynamic marketplace. The impact of these strategies is multifaceted, encompassing not only revenue generation, but also brand loyalty, increased customer lifetime value, and sustainable business growth. These principles are broadly applicable across industries, providing a flexible model adaptable to unique business contexts. Further research could focus on predicting churn using machine learning models and applying A/B testing to optimize conversion rates across all customer touchpoints.

Reader Pool: Given the competitive landscape of subscription-based businesses and the continuous evolution of customer expectations, what innovative strategies do you envision as being crucial for long-term competitive advantage and sustained market leadership?

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Activity	Nature	Description
Research Consultancy	Offline	Research Consultation services
Monitoring and evaluation	Offline	M&E Consultation services
Training and facilitation	Offline	Training and Facilitation Consultation services
English to Swahili Translation services	Offline	English Swahili translation services
Web designing and development	Offline	Multiple platforms
AckySHINE Market	Closed	Closed Permanent
AckySHINE Kutafutana	Closed	Closed permanent
AckySHINE Dedication	Pending	Coming soon
Designing AckySHINE Shop	Pending	AckySHINE Shop is a collection of digital products
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English Website Content creation	Pending	Creation of New posts ceased. Old posts are available
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Advertising and marketing	Online	Ads Displaying and Guest posts

Activity	Status	Started	Ended	Remarks
AckySHINE App development	Active	January 2021	Ongoing	Create Mobile application for AckySHINE
Full redesigning	Active	November 2020	Ongoing	Move to another platform. Other URLs will change
Research Consultancy	Completed	June 2018	August 2018	Consultation services
Monitoring and evaluation	Completed	June 2018	August 2018	Consultation services
Training and facilitation	Completed	June 2018	August 2018	Consultation services
Change from content publisher web to service provider	Active	June 2018	Ongoing	Change from blog to service provider website.
English to Swahili Translation services	Completed	August 2017	September 2017	All translation services
Web designing and development	Completed	January 2017	March 2017	Multiple platform
AckySHINE Market	Closed	July 2015	January 2017	Closed Permanent
AckySHINE Kutafutana	Closed	April 2016	June 2020	Closed permanent
AckySHINE Dedication	Pending	June 2018	Ongoing	Coming soon
Designing AckySHINE Shop	Completed	February 2017	February 2017	AckySHINE Shop is a collection of digital products
Designing AckySHINE Library	Completed	November 2016	November 2017	Pdf Library for reading and downloading pdf
English Website Content creation	Pending	August 2016	May 2018	Creation of New posts ceased.
Swahili Catholic Website	Pending	March 2015	May 2018	Creation of New posts ceased.
Swahili website Content creation	Pending	January 2015	May 2018	Creation of New posts ceased.
Advertising and marketing	Active	March 2015	Ongoing	Ads Displaying and Guest posts
Website creation	Completed	January 2015	January 2015	This website was created on 7 Jan 2015, 18:41.